Privacy Policy
Last Updated: June 2026
Introduction
Concise Property Solutions is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect personal information when you use our website, contact us or enquire about our services.
This policy applies to all visitors to our website and users of our services, including self-storage, serviced offices, hot desks, meeting rooms, virtual office services and commercial workshops.
Who We Are
Concise Property Solutions is the Data Controller responsible for the personal information collected through this website.
Concise Property Solutions
[Insert Registered Address]
[Insert Contact Email]
[Insert Telephone Number]
Information We Collect
We may collect personal information including:
- Name
- Email address
- Telephone number
- Business name (where applicable)
- Enquiry details
- Information relating to your storage, office or workspace requirements
We only collect information that is necessary to respond to enquiries, provide services or meet our legal obligations.
How We Use Your Information
We use personal information to:
- Respond to enquiries
- Arrange callbacks, appointments and viewings
- Provide information about our services
- Manage customer relationships
- Deliver contracted services
- Maintain business records
- Comply with legal obligations
- Protect our business, customers and facilities
Lawful Basis for Processing
Under UK GDPR, we process personal information under one or more of the following lawful bases:
Legitimate Interests
To respond to enquiries, manage customer relationships, operate our business and improve our services.
Contract
Where processing is necessary to provide services requested by a customer or fulfil contractual obligations.
Legal Obligation
Where we are required to process information to comply with legal or regulatory requirements.
Consent
Where consent is required by law, such as for certain optional website technologies.
Sharing Information
We do not sell or rent personal information.
Information may be shared with trusted service providers who support our business operations, including IT, website hosting and professional advisers.
We may also disclose information where required by law or to protect the rights, property or safety of our business, customers or others.
Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal, accounting or regulatory obligations.
Retention periods may vary depending on the nature of the information and the services provided.
Security
We take appropriate technical and organisational measures to safeguard personal information against unauthorised access, misuse, disclosure, alteration or loss.
Data submitted through our website is protected using secure encrypted connections.
Your Rights
Under UK data protection legislation, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of information where appropriate
- Restrict processing
- Object to processing
- Request transfer of your information where applicable
- Withdraw consent where consent is relied upon
Requests should be submitted using the contact details above.
Cookies & Website Technologies
Our website uses cookies and related technologies to improve website functionality, analyse website performance and protect online forms from spam and abuse.
Further information can be found in our Cookie Policy.
CCTV Monitoring
CCTV operates at certain Concise Property Solutions locations for security, safety and crime prevention purposes.
Further information can be found in our CCTV Policy.
Complaints
If you have concerns about how we handle your personal information, please contact us in the first instance.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: www.ico.org.uk
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and become effective immediately upon publication.
