Last Updated: June 2026
Introduction
Concise Property Solutions operates CCTV systems at its facilities in Malton and Dunnington as part of our commitment to providing a safe, secure and well-managed environment for customers, visitors, tenants and staff.
This policy explains why CCTV is used, how footage is managed and the rights of individuals whose images may be captured.
Purpose of CCTV Monitoring
CCTV is used to support the security and operation of our premises and to help protect people, property and business assets.
The objectives of our CCTV systems include:
- Crime prevention and detection
- Protection of customers, visitors and staff
- Protection of property and business assets
- Monitoring site security
- Assisting investigations into incidents or disputes
- Supporting health and safety requirements
- Deterring anti-social or unauthorised activity
CCTV is not used for intrusive or excessive monitoring and is operated in a proportionate manner.
Areas Covered
CCTV may operate in and around:
- Site entrances and exits
- Access roads and parking areas
- Storage facilities
- Serviced office locations
- Commercial workshop areas
- Shared and communal spaces
- External site boundaries and perimeters
Appropriate signage is displayed throughout monitored areas to inform individuals that CCTV is in operation.
Legal Basis
Concise Property Solutions processes CCTV footage under the lawful basis of Legitimate Interests as defined by UK GDPR.
The legitimate interests include:
- Maintaining site security
- Preventing and detecting crime
- Protecting customers, visitors and staff
- Protecting company property and assets
- Supporting investigations where necessary
We regularly review our use of CCTV to ensure it remains appropriate and proportionate.
Access to CCTV Footage
Access to CCTV recordings is strictly limited to authorised personnel.
Footage will only be accessed where there is a legitimate business reason, including:
- Investigating incidents
- Reviewing security concerns
- Responding to complaints or disputes
- Supporting law enforcement enquiries
- Meeting legal or insurance requirements
Disclosure of Footage
CCTV footage may be disclosed where appropriate to:
- Police and law enforcement agencies
- Insurance companies
- Legal advisers
- Regulatory authorities
- Other parties where disclosure is required by law
We will not routinely share CCTV footage with third parties.
Retention of CCTV Footage
CCTV recordings are retained only for as long as reasonably necessary to fulfil the purposes outlined in this policy.
Under normal circumstances, footage is retained for a maximum of 30 days before being automatically deleted or overwritten.
Where footage is required for an investigation, legal matter or insurance claim, it may be retained for a longer period where necessary.
Security of Recordings
All CCTV recordings are stored securely and protected against unauthorised access, alteration or disclosure.
Only authorised individuals may access or review recorded footage.
Appropriate technical and organisational measures are in place to safeguard recorded data.
Subject Access Requests
Individuals have the right to request access to personal information held about them, including CCTV footage where they can be identified.
Requests should be submitted in writing and must include sufficient information to enable us to locate the relevant footage.
Before any footage is released, we may request proof of identity and assess the rights and privacy of any third parties who may also appear in the recording.
Not all requests can be fulfilled if doing so would adversely affect the rights of others or where legal exemptions apply.
Complaints
If you have concerns regarding the use of CCTV at our facilities, please contact us in the first instance.
If you remain dissatisfied, you may contact the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Contact Information
For questions regarding this CCTV Policy or the operation of CCTV systems at our facilities, please contact:
Concise Property Solutions
Malton Office Centre, Jacksons Yard, Showfield Lane, Malton, YO17 6BT
accounts@r66-kpf.com
01653 917214
Policy Review
This policy will be reviewed periodically to ensure compliance with applicable legislation and best practice guidance.
